Elevated Contact Center

Call Center Solutions

The Crexendo VIP Platform delivers powerful, native, customer management tools to help your call center create exceptional experiences with every customer interaction. In addition to our powerful Unified Communications as a Service capability, your contact center can leverage additional capabilities that include:

  • Expanded Auto Attendant for maximum flexibility
  • Additional channels with SMS queueing
  • Extensive supervisor capabilities
  • Speech recognition-enabled self-service
  • Real-time reporting, monitoring and alerts
  • Customizable Call Center Queueing and routing thresholds for inbound call queues
  • Robust analytics to enable best practice management
  • Integrations into over 350 CRM and business applications
  • Callback in Queue
  • Comprehensive agent customization
  • Call recording

What can Tuffy do for you?

Elevate your business with award-winning cloud communications
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